Close's Solo Plan Costs $19 Monthly and $9 Annually — The Steepest Discount on the Page

Every plan here is per user, and every plan has two prices. The gap between them is what repays attention:

Solo's annual rate is less than half its monthly rate. No other tier comes close, and the discount decays steadily as you climb.

That shape is deliberate and worth reading plainly: the cheapest tier is priced to be bought for a year, and the expensive ones are priced so that monthly flexibility costs you almost nothing. If you are a solo operator paying monthly, you are paying a 111% premium over the annual rate — the largest avoidable gap on the page.

Solo is limited to 1 user and limited to 10,000 leads.

The user cap is the one that ends it. There is no such thing as adding a second person to Solo — the next step is Essentials, and for two people that is 2 × $35 = $70/month annually, against Solo's $9. Hiring your first colleague is a 7.8× increase in CRM cost.

Every tier above Solo states unlimited users and unlimited leads, so the ceiling exists exactly once, at the bottom. Anyone who expects to add a person within the year should price Essentials from the start rather than discovering the cliff mid-commitment.

Close's distinguishing feature is built-in calling and SMS, and the pricing page is upfront that it is usage-billed:

• Outbound calls: around $0.02 per minute
• Phone numbers: from about $1 per month
• Lines: from $1 per line per month

A rep making 60 calls a day at three minutes each is 180 minutes — roughly $3.60 a day, about $79 a month per rep in call charges alone, on top of the seat.

That is not a hidden fee and the rate is unremarkable for the industry. But it means a five-person calling team on Growth is (5 × $99) + call usage, and the usage line can approach the licence line. A phone-first CRM has a phone bill; budget it as one.

An earlier version of this review called the calling "the best in the category." That claim was never sourced and has been removed — ranking call quality against competitors requires side-by-side testing across networks that nobody here has performed. What is verifiable is the price of it, which is above.

Every plan includes monthly AI credits: 500 on Solo, 1,000 on Essentials, 1,500 on Growth, 2,000 on Scale.

Notice how flat that is against the price. Scale costs 15× Solo's annual rate and includes 4× the credits. AI allowance is clearly not what the upper tiers are selling, so if AI features are your reason for upgrading, the credit column says you will be buying more of them separately.

The page does not state the cost of additional credits. Ask, if that is central to your workflow.

Solo at $9 is the number that circulates, and it applies to exactly one person with under 10,000 leads.

The realistic figures:

• Two people, annual: Essentials, $70/month
• Five-person sales team, annual: Growth, $495/month plus call usage
• Five people, monthly billing: Growth, $545/month plus call usage

$5,940 a year for a five-person team before a single call is billed is the honest comparison figure, not $9.

If your sales process is not phone-led, you are paying for the feature that defines this product and using the parts that other CRMs also have. The calling engine is the reason to be here.

If you have no repeatable pipeline yet, a CRM built for high-volume outbound is machinery without a process to run. Close rewards teams who already know their sequence and want to run it faster.

Solo at $9 a year-committed is a legitimately cheap entry, and the tier structure above it removes limits rather than adding gates.

Read the two ceilings and the second meter. Solo is one user and 10,000 leads; adding a colleague is 7.8× the cost; the annual discount collapses from 53% to 7% as you climb; and calling is billed on usage at roughly $0.02 a minute on top of every seat.

All plan names, monthly and annual per-user prices, the Solo 1-user and 10,000-lead limits, unlimited users and leads on higher tiers, monthly AI credit allowances, and the stated calling costs (around $0.02/minute, phone numbers from about $1/month, lines from $1/line/month) are from Close's own pricing page, checked 11 August 2026. A specific SMS rate and the cost of additional AI credits are not stated.